"The Conversational Intelligence for Leaders and Teams program changed the way I approached my leadership and my work.

The neuroscience gave me insights into my natural behaviors and enabled me to become more self-aware, so I could show up as my best self.

The situational management tools were incredible. I leveraged all the open-ended questions and de-escalation tactics and now those are second nature.

I am having more co-creative, collaborative, productive, and meaningful conversations, and I even got a promotion and a raise!

This C-IQ work was a game changer."

"Samia, thanks to my progress in the Conversational Intelligence for Leaders program, I've been leaning into my power, driving conversations, and embracing a 'think big' view. I realize I am ready for the next step and not backing down. What I've learned has empowered me to not worry so much about what I might be doing wrong, but instead focus on what I know is the right thing to do and pursue it 110%.

It's having remarkable results, too. I recently initiated a very important relocation process for my team. Instead of showing up to explain, defend, or win over people — I showed up to share and partner. I did this by communicating the business case to our VP, Operations, and CBO, providing consistent follow-up, and gaining collaborative support from other cross-functional partners. The process took four months, but the confidence and skills I've gained from our work on Conversational Intelligence helped me navigate countless challenges, persist, and succeed in acquiring the support to gain funding and ultimately approval. One of the most resistant colleagues at the beginning of this process emailed me last week to thank me for the way I collaborated with her and advocated for my team. She's even offered to participate in my upcoming 360 feedback survey to share additional insights on what worked well in our process.

I keep the STAR Skills and C-IQ Dashboard tools handy, which allows me to be more cognizant 'in the moment' of what level of trust or type of listening my colleagues and I are using so I can gauge where we are in the conversation. This understanding allows me to position ideas for how to help us continue to build trust, understanding, and partnership for the collaboration and level III co-creation we need to move our initiatives ahead. I also use these tools to prepare for meetings to intentionally set the stage for cultivating the appropriate level of trust and rapport based on the topic, audience, and objective.

I no longer shy away from executive-level conversations as I use the C-IQ Discovery Questions as my secret weapon to get into a peer-to-peer mode so I can ask strategic, empowering questions that move the conversations forward. This increases my confidence bubble and helps me build more visibility, credibility, and stronger relationships with our executive leadership team."

"I invested in the C-IQ coaching program because I was feeling stuck at work and wanted to get new tools before deciding on how to move forward. I already had extensive training and experience in understanding how the brain works under stress, but I needed more tools to help me have successful crucial conversations.

What I found most helpful in working with Samia were the 1:1 sessions where I brought real-life work situations, and we'd map through strategies to enable me to navigate the challenge successfully. Having tools in front of me like the 'Do More of and Do Less of' and learning how to lead with intention were helpful as I untangled messy conversations at work.

Learning the tools and techniques helped me recognize my skill set and that the greatest value I bring to my employer would be a better fit within a different department. With the help of this program, I felt mentally prepared and confident to request a transition to a different team and I have been extremely happy with my decision. I am really enjoying my new boss, team, and the contributions my work is having on the agency — I am not stuck anymore, I am thriving!

I highly recommend Samia and the C-IQ coaching program."